Frequently Asked Questions Menu
About the Test
How your test works | FDA Info Accuracy | Lab process | FDA
Insurance
How to submit your Insurance reimbursement claim…
Ordering Your Test Kit
How to order | Ordering multiple | Test shelf life…
Registering Your Received Test Kit
How to register | Registering your family or friends…
Using Your Test Kit
Test shelf life | How to collect | Lab Form | Errors in collection…
Sending Sample to the Lab
Repackage Kit | Where to drop off | Drop Box…
Your Test Results
Result delivery | What to do next? | Telehealth Consult…
Shipping & Logistics
Where is my test? PO Boxes | No Return policy…